Terms of Service

Acceptance of these terms

These Terms of Service govern access to and use of OpenIntellect websites, products, services, and related materials. By accessing or using the services, you agree to these terms. If you use the services for an organization, you represent that you have authority to bind that organization.

If you do not agree to these terms, do not access or use the services.

Eligibility and authorized use

You must be legally capable of entering into a binding agreement and may use the services only in compliance with applicable law. Access may be limited to approved users, evaluation participants, customers, or personnel authorized by a customer.

Services and customer agreements

OpenIntellect may provide websites, demonstrations, evaluations, software, infrastructure, model-related services, documentation, support, or other offerings. Paid or enterprise services may be governed by an order form, statement of work, data processing agreement, or other written customer agreement.

If a written customer agreement conflicts with these terms, the written customer agreement controls for the services it covers.

Accounts and security

You are responsible for safeguarding account credentials, restricting access to authorized users, and promptly notifying OpenIntellect of suspected unauthorized use. You are responsible for activity conducted through your account except to the extent caused by OpenIntellect’s breach of an applicable written agreement.

Acceptable use

You may not use the services to:

• violate law, regulation, court order, or the rights of another person;
• introduce malware, disrupt systems, bypass security measures, or probe for vulnerabilities without written authorization;
• access, use, copy, or disclose data without appropriate authority;
• reverse engineer or attempt to derive source code except where that restriction is prohibited by law;
• misrepresent identity, authorization, affiliation, or the origin of content; or
• use the services to build or train a competing product except as expressly permitted in writing.

Customer data and confidential information

As between the parties, customers retain their rights in data, content, and materials they provide to the services. OpenIntellect will process customer data only as needed to provide, secure, maintain, and improve the contracted services, as permitted by the applicable agreement, or as required by law.

Do not submit privileged, client-confidential, regulated, or sensitive information through public website forms. The handling of confidential or production data should be governed by an appropriate written agreement and approved transfer process.

Intellectual property and feedback

OpenIntellect and its licensors retain all rights in the services, software, documentation, designs, trademarks, and related technology, excluding customer data and materials owned by customers. Subject to these terms, OpenIntellect grants you a limited, non-exclusive, non-transferable, revocable right to use the services for their intended purpose.

If you provide suggestions or feedback, OpenIntellect may use them without restriction or payment, provided that doing so does not identify you or disclose your confidential information.

Third-party services

The services may interoperate with or link to third-party products and services. OpenIntellect does not control third-party services and is not responsible for their terms, availability, security, or content. Your use of a third-party service is governed by your agreement with that provider.

Changes, suspension, and termination

OpenIntellect may update the services and these terms from time to time. Material changes to these terms will be posted with an updated effective date and, when appropriate, additional notice. Continued use after changes take effect constitutes acceptance of the revised terms.

OpenIntellect may suspend or terminate access when reasonably necessary to protect the services, comply with law, prevent harm, address nonpayment, or respond to a material breach. Contracted customers may have additional rights under their written agreement.

Disclaimers

Except as expressly stated in a written agreement, the services are provided “as is” and “as available.” To the fullest extent permitted by law, OpenIntellect disclaims implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.

Outputs produced with artificial intelligence may be incomplete, inaccurate, or unsuitable for a particular matter. Users remain responsible for professional judgment, verification, supervision, and compliance obligations. The services do not provide legal advice.

Limitation of liability

To the fullest extent permitted by law, OpenIntellect will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, or business opportunity, arising from these terms or the services.

Any aggregate liability will be limited as set out in the applicable written customer agreement. If no such agreement applies, liability will be limited to the amount paid for the relevant services during the twelve months before the event giving rise to the claim, or one hundred U.S. dollars if no fees were paid. Some jurisdictions do not allow certain limitations, so parts of this section may not apply.

General terms

You may not assign these terms without OpenIntellect’s prior written consent, except where applicable law permits otherwise. OpenIntellect may assign these terms in connection with a merger, acquisition, corporate reorganization, or sale of assets. If any provision is unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver.

The governing law, venue, and dispute process will be those stated in the applicable written customer agreement. Where no written customer agreement applies, those matters will be determined under applicable law. These terms and any applicable written agreement constitute the entire agreement concerning their subject matter.